Order Information

PAYMENT

We accept all major Credit Cards (Visa, Mastercard, American Express, and Discover).

Please select the watch(es) you'd like to purchase and click on the "BUY NOW" logo and you'll be transferred to PayPal's secure order page. PayPal is accepted by thousands of businesses worldwide and is the preferred payment method on eBay.com. With PayPal, you can instantly send payments online using your credit card or bank account, and now you are not required to be a member of PayPal anymore.

We also accept money orders, bank checks, cashiers checks, and personal checks but please allow up to 4 weeks for checks to clear before your watch is shipped out.

SHIPPING

All shipments will be made promptly when payment has been received. There is a $45.00 USD global priority shipping and handling fee for shipment anywhere in the world. We ship all watches by UPS Express Plus International shipping (fastest international shipping option available) or other international courier services like FedEx and DHL anywhere in the world. Normal delivery time is 2-3 days, but depending on your location, you can receive your order in as little as 2 days. Tracking number will be provided to customer once the package has been dispatched.

Due to frequent customer requests, we will normally declare the watch at a lower value to help our customers save on tax and custom duty fees and avoid delays. However, upon request, we can declare the watch at full value. The customer is liable for all tax and custom duty fees.

LIFETIME WARRANTY

Tourbillonwatches.com is an authorized dealer for Tourous watches. We guarantee that all Tourous watches supplied by us are 100% genuine and authentic and we will honor all their warranties.

All watches we sell come with Tourous's exclusive Unlimited Lifetime Warranty on the watch. We will repair/replace free of charge (less shipping) any defective movement due to material and manufacture defects and even those defects resulting from normal wear and tear, including lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch, and inaccuracy of the watch. We know of no other watch company that extends this kind of warranty to their watches - let alone a tourbillon watch. Truly a first in the watch industry!

We also have a large inventory of replacement parts. Should you need to replace your strap, buckle, case at any time, simply email us at: info@tourbillonwatches.com


30 DAY MONEY-BACK GUARANTEE

For your peace of mind, we offer a 30 Day Money-Back Guarantee on all Tourous watches. If you are not 100% satisfied with your purchase, simply return the watch to us in original condition, and we'll refund the entire purchase price (less PayPal and shipping fees). If you decide to return the watch, please e-mail us within 30 days after receipt for mailing instructions.